Shipping & Delivery Policy
At Andrew & Sarah Toronto, we strive to deliver your order as quickly and efficiently as possible. This Shipping & Delivery Policy explains how orders are processed and shipped.
By placing an order on https://andrewsarahtoronto.com, you agree to the terms outlined below.
Processing Time
All orders are processed within 1–3 business days after payment has been successfully completed.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please note that orders are not processed on weekends or public holidays.
Delivery Time
The estimated delivery time is 3–7 business days, depending on your location.
While most orders arrive within this timeframe, delivery times may vary due to factors beyond our control, including:
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High shipping volumes
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Customs procedures
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Carrier delays
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Weather conditions
Andrew & Sarah Toronto cannot guarantee exact delivery dates, but we always aim to deliver your order as quickly as possible.
Shipping Method
Orders are shipped through reliable international shipping partners to ensure safe and secure delivery.
All shipments include tracking information, allowing you to monitor your order from dispatch to delivery.
Shipping Costs
Shipping costs are calculated at checkout and depend on:
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Destination country
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Package weight
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Selected shipping method
Any applicable shipping fees will be clearly displayed before completing your order.
Customs and Import Duties
For international orders, customs fees or import duties may apply depending on your country’s regulations.
These charges, if applicable, are the responsibility of the customer.
We recommend checking your local customs policies for more information.
Delivery Responsibility
Customers are responsible for providing accurate shipping information at checkout.
Andrew & Sarah Toronto is not responsible for:
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Incorrect addresses provided by customers
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Packages marked as delivered by the carrier
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Delays caused by shipping carriers
If you notice an error in your shipping address, please contact us within 24 hours at:
After this period, we cannot guarantee that the address can be changed.
Contact
If you have any questions about shipping or delivery, please contact us:
Andrew & Sarah Toronto
https://andrewsarahtoronto.com
info@andrewsarahtoronto.com